Privacy policy

Last Updated: 21/01/2026

1. Introduction

I care about your privacy. This policy explains how I handle your personal information when you use my website www.redi-made.co.uk.

This policy follows UK data protection laws (UK GDPR and the Data Protection Act 2018).

2. Who's Responsible for Your Data

Redi-Made provides you with goods and services and is the data controller of the personal data that you provide when you order goods.

The Data Protection Officer for Redi-Made can be contacted via contact form that can be found at the bottom of this page.

3. What Information I Collect

Information You Give Me

When you use my site, you might provide:

  • Your name, email, phone number, or address

  • Payment details when you buy something

  • Messages you send me

  • Anything else you choose to share

Information Collected Automatically

When you visit my site, I automatically collect:

  • Your IP address (your device's internet address)

  • What browser and device you're using

  • Which pages you visit and how long you stay

  • Where you came from (the previous website)

  • Cookies (small files that help the site work better)

4. Why I Can Use Your Information (Legal Stuff)

I'm allowed to use your information because:

  • You said it's okay: You gave me permission

  • It's part of our agreement: I need it to provide my service to you

  • The law requires it: Sometimes I have to by law

  • It's necessary for my business: As long as your rights come first

5. How I Use Your Information

I use your information to:

  • Run my website and provide my services

  • Process your orders and payments

  • Reply to your questions

  • Send you updates or marketing (only if you've agreed to this)

  • Make my website better

  • Stop fraud and fix technical problems

  • Follow the law

6. Cookies

My website uses cookies - small text files saved on your device. They help me remember your preferences and understand how people use my site.

You can turn off cookies in your browser settings, but some parts of the site might not work as well.

7. Who I Share Your Information With

I might share your information with:

  • Companies that help me run my business: Like payment processors, website hosting, or email services

  • Legal authorities: If the law requires it or to protect my rights

I never sell your personal information to anyone.

8. Sending Data Abroad

Sometimes your information might be stored or processed outside the UK. When this happens, I make sure it's properly protected using approved security measures.

9. How Long I Keep Your Information

I only keep your information as long as I need it for the purposes listed above, or as long as the law requires.

10. Your Rights

You have the right to:

  • See your data: Ask me what information I have about you

  • Fix mistakes: Correct any wrong information

  • Delete your data: Ask me to delete your information

  • Limit how I use it: Tell me to stop using your data in certain ways

  • Take it with you: Get your data in a format you can use elsewhere

  • Say no: Object to how I'm using your data

  • Review automated decisions: If I use computers to make decisions about you

To use any of these rights, just contact me using the details above.

11. Changing Your Mind

If you've given me permission to use your information, you can change your mind and withdraw that permission at any time. Just get in touch with me.

12. If You're Not Happy

If you're unhappy about how I'm handling your data, you can complain to the UK's data protection authority:

Information Commissioner's Office (ICO)
 Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk

13. Children

My website isn't meant for children under 13, and I don't knowingly collect information from them.

14. Keeping Your Information Safe

I take security seriously and use proper measures to protect your information. However, nothing sent over the internet is 100% secure, so I can't make absolute guarantees.

15. Links to Other Websites

My site might link to other websites. I'm not responsible for how those sites handle your information, so please check their privacy policies.

16. Updates to This Policy

I might update this policy occasionally. When I do, I'll post the new version here and update the date at the top.

17. Questions?

If you have any questions about this policy or how I handle your data, please contact me.